Last updated: May 22, 2026
1. Information We Collect
We collect information you provide when you create an account, use Mainplate, contact support, or configure your account.
This may include:
- account information, such as name, email, and authentication details;
- account and business profile information;
- dealer-entered client, inventory, transaction, invoice, payment, fulfillment, and settings data;
- support messages and operational communications;
- technical information such as device, browser, log, and security data.
2. How We Use Information
We use information to:
- provide and secure Mainplate;
- operate accounts and user access;
- support inventory, client, transaction, invoice, payment, fulfillment, and settings workflows;
- respond to support requests;
- monitor reliability, security, and abuse;
- improve the service.
3. Dealer and Client Data
Mainplate is designed for private dealer operations. We do not sell dealer data, client lists, pricing, margins, serial numbers, inventory records, or transaction records.
You are responsible for the client and business information you enter into Mainplate and for having the rights and permissions needed to process that information.
4. Service Providers
We use service providers to operate Mainplate. These services may include:
- database, authentication, and related infrastructure;
- hosting and deployment;
- email delivery;
- subscription billing when paid plans are introduced.
These providers process information only as needed to provide their services to Mainplate.
5. Security
We use technical and organizational measures intended to protect information. No system is perfectly secure, but Mainplate is built with account isolation, access controls, and server-side data boundaries as core requirements.
6. Retention
We keep information for as long as needed to provide Mainplate, comply with legal obligations, resolve disputes, prevent abuse, and maintain business records.
7. Your Choices
You can contact us to request access, correction, export, or deletion of information associated with your account, subject to legal, security, and operational limits.
8. Contact
Privacy questions can be sent to support@mainplate.app.